Known Participant

Answered

Paypal Payment Pending - Contributor Account.

Hi

I requested payment on the 10 April it's now the 15 April and I'm still seeing the message 'Payment Pending'.

Is there a cycle for payments?

I can't seem to find out any information about payment cycles or reasons why a payment remains pending.

Many Thanks

This topic has been closed for replies.

Correct answer MatHayward

Payments are processed manually in the order they are received. The average wait time is between 7-10 business days.

-Mat Hayward

Participant

I have pending from 02 to 17 August. And still pending again

MatHaywardCorrect answer

Legend

Payments are processed manually in the order they are received. The average wait time is between 7-10 business days.

-Mat Hayward

Known Participant

Thanks Mat

I think Adobe need to make it clear in the documentation on the site around payment schedules.

Laurence

Legend

A notification appears when you submit the request. There is additional information about the payment request process linked here: https://helpx.adobe.com/stock/contributor/help/getting-paid.html

thanks,

Mat Hayward

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