pb with stock reviewers for contributors

Question

Dear Adobe stock reviewers and Adobe officials,

I've been publishing illustrations for some time as a contributor on Adobe Stock.

1/ The time for acceptance is way too long (one of my illustration has been waiting for a review for 3 months) and is still not accepted or rejected,

2/ Some of my vectors illustrations (svg format) were accepted as jpg only Several times. So I have to withdraw them and publish them again. Two more months waiting for acceptance at least...

3/ My publications are not accepted in the order they were published on Adobe contributor platform, contrary to what is annonced by Adobe.

I hope officials will take a look into the matter.

Regards

Jill_C · Answer

1. Many Contributors are reporting review delays of 2-3 months or even longer. There's nothing we can do to hasten the process.

2. The next time this happens you should contact Adobe immediately and ask them to look into it before you delete the asset. This seems like some sort of bug.

3. Assets appear on your Dashboard page in the order in which they were submitted, not in the order in which they were approved. However, the order is irrelevant to Buyers who don't come to your page to look for assets. The approval date is what determines newness in the Buyer portal.

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