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R
renex80
Participant
October 31, 2023
Question

pedido de pagamando abaixo do mínimo

  • October 31, 2023
  • 2 replies
  • 117 views

Olá, fiz um pedido de pagamento e so depois vi que só pagam depois que passar 25$, no site diz q foi pago porám não caiu nada... alguem sabe pra onde foi ? obrigado

 

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2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 1, 2023

There was an exception for the payment limit, if you got idemnified for Firefly use (That seems to be the case, as it is not possible to request a payment, if you are not eligible). However, if your payment is in the done status, and the money did not arrive into your account, contact your provider's hotline/support. If the payment gets refused on the providers side, it will be put back into your Adobe account. 

 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
October 31, 2023

No one here in the community forum has access to your account details, so we can't advise what happened to your payment. Adobe would have sent it to the payment service that you selected when you set up your account. PayPal or Payoneer.

Jill C., Forum Volunteer
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