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Participant
Oct 8, 2026 12:14 PM UTC
Answered

Pending Account Appeal Case ID: ADB-46680649-Y3K6

Hello Adobe Team,

My contributor account was deactivated on August 18. I submitted an appeal on the same day and received Case ID ADB-46680649-Y3K6. I also sent a follow-up email on September 3, but I have not received any response or update regarding my account review.

Could a staff member or moderator please help escalate this ticket to the Contributor Relations team?

Thank you!

    Jill_C
    Jill_CCorrect answer
    Community Expert
    Oct 8, 2026 1:38 PM UTC

    Adobe staff do not regularly monitor this forum, and will not respond regarding account matters here. Unfortunately, there’s nothing you can do except wait for a reply.

    Jill C., Forum Volunteer

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    Oct 8, 2026 10:49 PM UTC

    When Stock is ready to contact you, you will be notified. 

    Submitting multiple requests for updates is counterproductive and slows things down. 

     

    Work on other projects and submit to outside marketplaces while you wait.

     

    Good luck.

     

     

     

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    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    Oct 8, 2026 3:08 PM UTC

    This is not unusual and rarely if ever replies to follow up emails asking for the status of disabled accounts.

    Translate
    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    Jill_C
    Community Expert
    Jill_CCommunity ExpertCorrect answer
    Community Expert
    Oct 8, 2026 1:38 PM UTC

    Adobe staff do not regularly monitor this forum, and will not respond regarding account matters here. Unfortunately, there’s nothing you can do except wait for a reply.

    Translate
    Jill C., Forum Volunteer