Pending Account Review – Case ID ADB-46842775-K1S2

Question

Hi Adobe Community Team,

My contributor account was paused shortly after I submitted my first payout request ($141 on Aug 17, 2026).

I submitted my support ticket ADB-46842775-K1S2 on August 28, 2026. It has now been 5 full business days without any response or update regarding my account status.

All my footage consists of original 4K videos captured directly by me with intact EXIF metadata. I am fully ready to provide raw master files via Google Drive to prove ownership if needed.

Could a Community Manager please help escalate Case ID ADB-46842775-K1S2 to the internal Trust & Safety team?

Thank you for your assistance.

jodij28273193 · Answer

Again, if you read this thread ever before, you will get the same answer that everybody else gets. We are contributors just like yourself. We have the same knowledge you do, which is none.There is nothing anybody can do here.It is a sit-and-wait game for you.Don't keep writing to them. It will only push you further back.

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