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Dedraw
Participant
May 12, 2023
Answered

Pending for payment since May 1st

Hello, I requested a payment on May 1st which is still marked as Pending for payment. It usually never takes this long and I'm starting to worry there might be an issue. Today marks the 9th business day and I know the average is 7-10 days.

 

Is there a way to know if there are any problems with my account or anything I can do to fix this?

 

Thanks!

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    Jill_C
    Jill_CCorrect answer
    Community Expert
    May 12, 2023

    There's nothing you need to fix, as this is still within the stated 7-10 day range. My last payout occurred in day 10.

    Jill C., Forum Volunteer
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    3 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 12, 2023

    10 business days is 10 business days. I would not expect something being out of order, if I'm still in the indicated range. I would start asking questions, if I would be a lot over time. Like 15 business days. Payement issus need to be addressed to Adobe's Contributor Support. 

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    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity ExpertCorrect answer
    Community Expert
    May 12, 2023

    There's nothing you need to fix, as this is still within the stated 7-10 day range. My last payout occurred in day 10.

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    Jill C., Forum Volunteer
    DedrawAuthor
    Participant
    May 12, 2023

    That's good to know - hope it gets through soon then. Thanks

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