Participant

Answered

Pending payment since 23 May. I am in South Africa. I selected Paypal instead of Payoneer.

Forum|Forum|3 years ago
June 2, 2023
5 replies
1187 views

Good day. I requested a payout on the 23rd of May to my Paypal Account. I see the payment status still says pending and after reading the help section i see i need a Payoneer account as i'm in South Africa. Please advise what i should do now?

Contributors

This topic has been closed for replies.

Correct answer arisha108

Hi! I'm in SA too and receive my payments through PayPal. Usually takes about a week to receive the payment. Haven't had any issues with receiving money, it's just a little slow 🙂

Abambo

Community Expert

You will need to wait for the payout to fail, before you can change something.

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Community Expert

Wait 15 business days. If you don't receive funds by then, contact Stock Contributor Support from your contributor portal.

Nancy O'Shea— Product User & Community Expert

Jill_C

Community Expert

It takes 10 working days. Today is day 8, so you can expect payment early next week.

Jill C., Forum Volunteer

George_F

Community Expert

Counting only business days, I'm counting 5-6 days since you've requested payment and that wouldn't be concerning at this point.

In terms of selecting PayPal instead of Payoneer, try contacting Contributor Support. It'll likely be a few days before they reply, and expect for them to reply during business hours, not on weekends.

Cheers!

George F, Photographer & Forum Volunteer

arisha108Correct answer

Participant

Hi! I'm in SA too and receive my payments through PayPal. Usually takes about a week to receive the payment. Haven't had any issues with receiving money, it's just a little slow 🙂

D

DesireLeRouxAuthor

Participant

I used to receive it via Paypal, but i see they changed the requirements
effective 1 March 2023. Have you received payment via Paypal after March
2023?

Abambo

Community Expert

I used to receive it via Paypal, but i see they changed the requirementseffective 1 March 2023. Have you received payment via Paypal after March2023?
By @DesireLeRoux

Wait for the payout to fail. Then you can request a new one. Your request hasn't been processed yet.

ABAMBO | Hard- and Software Engineer | Photographer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.