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Participant
October 12, 2025
Question

phone number Verify issue

  • October 12, 2025
  • 1 reply
  • 53 views

I created a contributor's account, but when I try to add a phone number, it's showing this error message: " An error occurred while performing this action. Please try again later." How can I fix this issue 

1 reply

Nancy OShea
Community Expert
Community Expert
October 12, 2025

We've seen multiple reports of this from users in Pakistan and Bangladesh. It's probably a local phone service issue. Try again with a different web device/browser.

 

Nancy O'Shea— Product User & Community Expert