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Inspiring_help50ef
Participant
Aug 10, 2026 8:01 AM UTC
Question

Phone Verification Pending for +92 Pakistan - No OTP Received

Hello Adobe Stock Team,

My contributor account is stuck on "Phone Verification Pending" for 48+ hours.

Country: Pakistan +92

Issue: I am not receiving the OTP on my phone number. 

Because of this I cannot access the support form as it also requires phone verification.

Please manually verify my phone number so I can access my account.

Adobe ID Email: [PPI removed by moderator]

Phone Number: +92 **********

Please DM me, I will share full number for verification.

Thank you

 

      2 replies

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Aug 10, 2026 10:09 PM UTC

      This is not a secure channel to Adobe. It’s a public web forum. Please do not post sensitive personal information in a public web forum where it could be exploited by bots & email harvesters.

       

      See below for more details. 

       

      Good luck.

       

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      Nancy O'Shea— Product User & Community Expert
      jacquelingphoto2017
      Community Expert
      jacquelingphoto2017Community Expert
      Community Expert
      Aug 10, 2026 9:02 PM UTC

      Hi ​@Inspiring_help50ef 

      You are not addressing Adobe staff when you post on the forums. We who monitor the forums are fellow contributors.

      Anyway, verifying your telephone number from Pakistan, is sometimes not compatible with Adobe. You will need to try the Adobe Account Access App. You can download it from Google Play or App Store.

      Best wishes
      Jacquelin

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