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Inspiring_help50ef
Participant
August 10, 2026
Question

Phone Verification Pending for +92 Pakistan - No OTP Received

  • August 10, 2026
  • 2 replies
  • 17 views

Hello Adobe Stock Team,

My contributor account is stuck on "Phone Verification Pending" for 48+ hours.

Country: Pakistan +92

Issue: I am not receiving the OTP on my phone number. 

Because of this I cannot access the support form as it also requires phone verification.

Please manually verify my phone number so I can access my account.

Adobe ID Email: [PPI removed by moderator]

Phone Number: +92 **********

Please DM me, I will share full number for verification.

Thank you

 

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    August 10, 2026

    This is not a secure channel to Adobe. It’s a public web forum. Please do not post sensitive personal information in a public web forum where it could be exploited by bots & email harvesters.

     

    See below for more details. 

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    jacquelingphoto2017
    Community Expert
    jacquelingphoto2017Community Expert
    Community Expert
    August 10, 2026

    Hi ​@Inspiring_help50ef 

    You are not addressing Adobe staff when you post on the forums. We who monitor the forums are fellow contributors.

    Anyway, verifying your telephone number from Pakistan, is sometimes not compatible with Adobe. You will need to try the Adobe Account Access App. You can download it from Google Play or App Store.

    Best wishes
    Jacquelin

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