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Participant
October 6, 2026
Question

Phone verification SMS OTP code not received

  • October 6, 2026
  • 1 reply
  • 20 views

Hi Adobe Community & Support Team,

I am trying to complete my Adobe Stock Contributor account verification, but I am not receiving the SMS verification code (OTP) on my Sri Lankan mobile number (+94). I have already verified my email address and updated my phone details correctly.

Could an Adobe Staff member or moderator please assist me in getting this verified or checking my account?

Thank you,
Asela

    1 reply

    daniellei4510
    Community Expert
    Community Expert
    October 6, 2026

    Sri Lanka is presently geo-blocked and until or unless the block is lifted, you will not be able to become an Adobe Stock contributor. Do a search for geo-blocks on the forum for more details.

     

    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.