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balanced_Mischief6c7d
Participant
Oct 6, 2026 4:19 AM UTC
Question

Phone verification SMS OTP code not received

Hi Adobe Community & Support Team,

I am trying to complete my Adobe Stock Contributor account verification, but I am not receiving the SMS verification code (OTP) on my Sri Lankan mobile number (+94). I have already verified my email address and updated my phone details correctly.

Could an Adobe Staff member or moderator please assist me in getting this verified or checking my account?

Thank you,
Asela

      1 reply

      daniellei4510
      Community Expert
      daniellei4510Community Expert
      Community Expert
      Oct 6, 2026 4:25 AM UTC

      Sri Lanka is presently geo-blocked and until or unless the block is lifted, you will not be able to become an Adobe Stock contributor. Do a search for geo-blocks on the forum for more details.

       

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