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WojtaszekMarek
Participating Frequently
December 10, 2020
Answered

Photo rejected: Technical issues

  • December 10, 2020
  • 4 replies
  • 1407 views

Please help me understand why this particular photo was rejected. I am simply lost in this very case...

 

It is a very simple photo, definitely not overprocessed as it was almost not processed, except for desaturation. I had other photos accepted that I was really worried about being rejected, but I definitely would not think of this one...

 

Thanks in advance for your advise

Marek

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Correct answer Test Screen Name

Arguing with us really doesn't help. We don't decide or enforce Adobe's policies, we're just trying to help you work within their preferences, to waste less of your time. Deliberate faults - like noise - in the name of age, art, or interest are a risk. Adobe's customers are not experts but they believe they know faults when they zoom in. They often demand refunds, and Adobe's reputation suffers. Adobe therefore tend to demand technical perfection, not artistically altered. The customer can add noise or convert to black and white if that's what they want.

4 replies

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Test Screen NameCorrect answer
Legend
December 13, 2020

Arguing with us really doesn't help. We don't decide or enforce Adobe's policies, we're just trying to help you work within their preferences, to waste less of your time. Deliberate faults - like noise - in the name of age, art, or interest are a risk. Adobe's customers are not experts but they believe they know faults when they zoom in. They often demand refunds, and Adobe's reputation suffers. Adobe therefore tend to demand technical perfection, not artistically altered. The customer can add noise or convert to black and white if that's what they want.

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WojtaszekMarekAuthor
Participating Frequently
December 13, 2020

I did not mean to argue with you. I am terribly sorry for making that impression. I cannot express enough how much I appreciate your advices. I fully understand what stands behind the decision of AS (i.e. customers demands).

Obviously I will keep this in mind before uploading my pictures going forward.

 

Thanks again for all you help!

 

M.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    December 12, 2020

    I't's black and white and there is a lot of noise. Both are individual reasons for rejection.

    ABAMBO | Hard- and Software Engineer | Photographer
    W
    WojtaszekMarekAuthor
    Participating Frequently
    December 13, 2020

    Thank you all for your comments and advice!

     

    If being black and white was the rejection reason for a picture of a subject that is black and white by its nature -- I would be more than surprised, to be quite honest with you...

     

    The noise in case of this very picture gives a lot of kind of vintage/old-school flavor to it, in my opinion. I did not denoise on purpose. When I did (for a test) it made it looked very unnatural, like as if it was made of plastic... 

    The 'lack of details in the shadows' argument makes the most sense to me here. I uploaded the same image after giving it more tonal space which revealed much more details in the shadows. Also, I did not desature it this time, which did not change much except for leaving some delicate color cast on the white keys. Let us see if it helps.

     

    Marek

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    December 13, 2020

    https://helpx.adobe.com/stock/contributor/help/editing-dos-and-dont.html

     

    If being black and white was the rejection reason for a picture of a subject that is black and white by its nature -- I would be more than surprised, to be quite honest with you...

    Some times bw pictures pass as that, but it is recommended not to convert pictures to bw as moderators may refuse on that ground. Even a slight colour cast of ivory on the white keys may add to the value of the picture.

     

    The noise in case of this very picture gives a lot of kind of vintage/old-school flavor to it, in my opinion.

    Some noise is acceptable, to much gets a refusal. We do not know exactly what triggered the refusal, some of my pictures got several iterations before they got accepted. Also, it's not a science saying that this amount of something will pass and this not. As moderation is done by humans it depends a lot on them and even their mood of the moment what passes and what doesn't. You can see that as an advantage or a disadvantage. I can live with that for my part.

     

    Good luck on the resubmitted picture.

    ABAMBO | Hard- and Software Engineer | Photographer
      kellye31834878
      kellye31834878
      Participating Frequently
      December 10, 2020

      Too narrow depth of focus, only a very tiny part is in focus. There is also noise. Also rather shoot in color and let the client choose to convert to black and white if desired.

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      December 12, 2020

      The narrow depth of focus is NO rejection reason. The others are!

      ABAMBO | Hard- and Software Engineer | Photographer
      jacquelingphoto2017
      Community Expert
      jacquelingphoto2017Community Expert
      Community Expert
      December 10, 2020

      Hi @WojtaszekMarek,

      Details are lost in the dark and highlighted areas. That will not be accepted. It is also better if you upload color photos. That will give your files more chance for sales. Whoever wishes to have black and white will do the change in their photo editor. Photoshop does a good job at that.

      Best wishes

      JG

       

       

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