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Participant
September 23, 2023
Answered

Photo review duration is so long

  • September 23, 2023
  • 3 replies
  • 611 views

I uploaded a few photos over a 3 or 4 months ago and they still haven't been reviewed. Is this normal?

This topic has been closed for replies.
Correct answer Jill_C

Did you upload Generative AI or photographs? Due to a huge influx of Generative AI assets, the review queue is now 2-3 months. Photographs are reviewed significantly faster.

3 replies

Abambo
Community Expert
Community Expert
September 23, 2023

That may well be normal. The submission time indicated is the upload time. The current review time for some assets may well be 2 months. 4 moths is a bit too long.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
September 23, 2023

Did you upload Generative AI or photographs? Due to a huge influx of Generative AI assets, the review queue is now 2-3 months. Photographs are reviewed significantly faster.

Jill C., Forum Volunteer
Participant
September 23, 2023

I am an adobe seller. I had just started using Adobe. I was uploading images. However, the images I uploaded this year were not reviewed for months. I want to know if there is a problem with my account. Also how can I solve this problem?

 

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Jill_C
Community Expert
Community Expert
September 23, 2023

The huge influx of Generative AI has caused the review time to extend to 2 months or longer. There's nothing you can do to hasten the process.

Jill C., Forum Volunteer