Farhad Ibrahimzade

Inspiring

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Photo submit bug, submitted files disappear

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Hi, I have a photo in portal, when i click to submit, everything goes as a normal, website ask me to double accept terms etc but photo removes from new tab and is not moving to the Review tab; it just disappears completely. It has been happening for 1 month. Submit limit not reached

Farhad IbrahimzadeCorrect answer

Inspiring

I removed all photos and uploaded againg with web browser, now it is working normal. It seems that some upload error with ftp upload happened.

Farhad IbrahimzadeAuthorCorrect answer

Inspiring

I removed all photos and uploaded againg with web browser, now it is working normal. It seems that some upload error with ftp upload happened.

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Community Expert

Community Expert

Hard refresh your browser window with Ctrl+F5 or Ctrl+R.

Or switch to another web device that doesn’t have script blockers or VPN enabled.

Hope that helps.

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Nancy O'Shea— Product User & Community Expert

Farhad IbrahimzadeAuthor

Inspiring

hard refresh, different browser not worked, no ad blockers, no vpn

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Community Expert

Community Expert

In which country do you reside?

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Nancy O'Shea— Product User & Community Expert