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Participant
August 19, 2024
Answered

Photo / video review problem.

  • August 19, 2024
  • 1 reply
  • 303 views

Hi Adobe. 

I have almost 500 assets what are waiting for review more than 8 weeks. 
I don't know what is this? 

To whom do I write and how in this matter?

This topic has been closed for replies.
Correct answer daniellei4510

Review times are taking as long or longer than 8 weeks for lot of contributors. It's a regular complaint over here. All you can do is wait. Attempts to contact Adobe about the issue result in an email with text noting that it can take up to 8 weeks for assets to be reviewed.

1 reply

daniellei4510
Community Expert
daniellei4510Community ExpertCorrect answer
Community Expert
August 19, 2024

Review times are taking as long or longer than 8 weeks for lot of contributors. It's a regular complaint over here. All you can do is wait. Attempts to contact Adobe about the issue result in an email with text noting that it can take up to 8 weeks for assets to be reviewed.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participant
August 19, 2024

 I  u nderstand. But watch this. 
More than 2 months ago. 

daniellei4510
Community Expert
Community Expert
August 19, 2024

Well...I'm seeing 2 months. Not more than two months. Also, bear in mind that Adobe rounds up the number of weeks submitted. That is, after the first 30 days, it is no longer days that are being counted, but months. So if you submitted your images, say, 45 days ago, it will say 2 months. So you might be right around the corner to having your assets reviewed.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.