Photo / video review problem.

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Hi Adobe.

I have almost 500 assets what are waiting for review more than 8 weeks.
I don't know what is this?

To whom do I write and how in this matter?

Account management

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daniellei4510Correct answer

Community Expert

Review times are taking as long or longer than 8 weeks for lot of contributors. It's a regular complaint over here. All you can do is wait. Attempts to contact Adobe about the issue result in an email with text noting that it can take up to 8 weeks for assets to be reviewed.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

daniellei4510

Correct answer

Community Expert

Review times are taking as long or longer than 8 weeks for lot of contributors. It's a regular complaint over here. All you can do is wait. Attempts to contact Adobe about the issue result in an email with text noting that it can take up to 8 weeks for assets to be reviewed.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

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@gezakurkaphotosAuthor

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I u nderstand. But watch this.
More than 2 months ago.

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daniellei4510

Community Expert

Well...I'm seeing 2 months. Not more than two months. Also, bear in mind that Adobe rounds up the number of weeks submitted. That is, after the first 30 days, it is no longer days that are being counted, but months. So if you submitted your images, say, 45 days ago, it will say 2 months. So you might be right around the corner to having your assets reviewed.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

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