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Participant
January 19, 2020
Answered

Photos in my portfolio are not displayed

  • January 19, 2020
  • 2 replies
  • 7771 views

Hello! I have a problem selling my photos. Some images are not displayed. Here is how it looks. How can I fix this?

Correct answer Abambo

Hello,

Yes I upload to Adobe Portfolio directly. Am I wrong doing this? Please tell me. Thanks.


You are wrong in that sense that Portfolio is a different product. Here we talk about Adobe stock contributors. 🙂

 

Please look here for more information: https://community.adobe.com/t5/using-the-community/portfolio-forum/td-p/10341875

2 replies

Participant
May 26, 2023

I have same problem with my vector files.

 

Abambo
Community Expert
Community Expert
May 26, 2023

Post an image id of one of your vectors?

 

Are you checking the web from behind a corporate firewall? 

ABAMBO | Hard- and Software Engineer | Photographer
jacquelingphoto2017
Community Expert
Community Expert
January 20, 2020

Hi,

Sorry to hear about your experience. The image you post appears to be that of your Dashboard. There could be a number of factors that affect the display of you thumbnails. One could be that your Internet service signal is weak. To check this try to watch a YouTube video. 

I'd also like for you to click on "Contributor Account" on the top black menu bar. 

On the new page click on "See my public profile". You should see all you approved submitted work there. 

Click on the blank space where the images are missing to see if the image information displays. If it does post about 3 of the ID number here. If it doesn't, post about 6 main keywords you remember of one of the missing image thumbnails.

Please update us of your findings

Best wishes

JG

 

 

Participating Frequently
August 19, 2020

Hello,
I have exactly the same problem, some of my pictures aren't displayed. Can you please help me? Thanks.

jacquelingphoto2017
Community Expert
Community Expert
August 19, 2020

Hi Agathe, 

Have you tried my suggestions, if yes please update us regarding the results so that we can make other suggestions.

 

Best Wishes

JG