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photos not reviewed after a month?

Forum|Forum|2 years ago
December 11, 2023
4 replies
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I've uploaded more than 51 photos and just 5 of them AI generated waiting for more than a month in review... Can anyone help?

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Correct answer Jill_C

Welcome to the Community. As it appears to be your first visit here, take some time to review other recent posts, and you'll learn that review time is a frequent topic of discussion. AI assets take longer to review than other asset types; but I also think that new accounts take longer.

Abambo

Community Expert

Are all waiting, or just the generative AI files?

A month is what Adobe aims, but currently, they are at more than that. According to Adobe, assets get moderated in less than two months, but you even can expect some to stay a bit more in the moderation queue. Patience will be your best friend. Christmas related assets won't get moderated in time, however.

ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

Probably both to one degree or another. The review process has been unusual lately. Yesterday and today, I had images reviewed that I had just uploaded the day before (actually, less than within a 24 hour period), while I have others that I submitted over a month ago that are still in the review queue.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

Abambo

Community Expert

Well, it appears that Adobe adds some randomness in the moderation process.

I won't claim any more that assets get moderated in the order as submitted.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Correct answer

Community Expert

Welcome to the Community. As it appears to be your first visit here, take some time to review other recent posts, and you'll learn that review time is a frequent topic of discussion. AI assets take longer to review than other asset types; but I also think that new accounts take longer.

Jill C., Forum Volunteer

daniellei4510

Community Expert

It'll happen. We are contributors like yourself and have no way to hasten the review process. Just continue uploading a few assets on a regular basis. Once things kick in, the review process will happen on a more regular basis.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

George_F

Community Expert

Currently, asset review time is between 1-3 months. This seems within a timeframe I'd expect for the moment. I would start to be concerned at around the 4 months mark, but hopefully it's much sooner 🙂

George F, Photographer & Forum Volunteer

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