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Participant
August 29, 2025
Question

Photos Rejected for Technical Issues

  • August 29, 2025
  • 6 replies
  • 423 views

Hello everyone
For the past few days, the site has been experiencing technical issues with the photos I uploaded and is not publishing them. These photos were taken by me and edited manually. How can I fix the problem and publish the photos?
I will post a sample of my photos here for you to judge.

6 replies

Nancy OShea
Community Expert
Community Expert
August 29, 2025
quote

For the past few days, the site has been experiencing technical issues with the photos I uploaded and is not publishing them.

By @Emad_Behrad3655

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Did you enter your verified PayPal, Payoneer or Skrill account details yet? 

You can't submit content until you provide that information. 

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
August 29, 2025

This is what you're competing with in Stock inventory. 

https://stock.adobe.com/search?k=diamond+jewellery

 

Notice that most have neutral backgrounds to preserve color purity of the stones and their metallic settings. 

#14321.jpg  Your work is reflecting cyan colored light from the background. Also, the shadows are visually distracting.

Stock reviewers will likely reject this for Quality/Technical Issues.

And they'll ask you for signed property releases by the jewelry designer/maker. 

 

Stock customers expect the highest visual and technical quality for use in commercial projects.  See below for more details.

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
August 29, 2025

Potential IP issues aside, photographing jewelry is an art unto itself. The background color should not appear on the jewelry itself, as in this example.

 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Jill_C
Community Expert
Community Expert
August 29, 2025

There are some odd artifacts and errors in this one.

Jill C., Forum Volunteer
Inspiring
August 29, 2025

If these aren't AI, then the jewler used some terrible broken stones making this jewelry.

the colors and overall composition is beautiful, but you are failing yourself failing to see all the mistakes with these photos... it's the reality of AI

Everyone creating AI images must understand that these are still the early days of ai generated art, perhaps in a year or two these kinks get good enough, for now a lot more work needs to be given fixing the obvious errors in ai

 

Francisco ZALEZPHOTO
RALPH_L
Community Expert
Community Expert
August 29, 2025

Focus, shadows and over exposed highlights are the quality problems.

However, you will not get these published and if they are, they may get your account banned.
You need a signed property release from the designer of the jewlery if they are the main subject of your photo.
How would you like it if somebody used your photos to make money without compensating you?