Please return my account and tell me how I can avoid this problem?

Question

I have committed no crime. Some suspicious files were sold to my account.I informed your team but then seven days afterI paid out my account was blocked.I am not with any offense.

Abambo · Accepted Answer

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

Jill_C · Answer

Adobe is not accusing you of a crime. What do you mean by "suspicious files sold to my account"? How did "suspicious files" get uploaded to your account?

It is common for Adobe to temporarily suspend an account while they review it, particularly after the initial payout request. If they find no issues, the account will be reactivated. However, the account review could take several weeks to complete.

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