PNG vs JPG

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Hi, If I submit my images in PNG format without any transparent backround is it acceptable or is it a problem? And we should submit them in JPG?

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Jill_CCorrect answer

Community Expert

Non-transparent PNG's must be converted to JPG. Though we've heard that Moderators sometimes accept them anyway, it can be misleading to Buyers; if a Buyer complains about such an asset, that could trigger an account investigation.

Jill C., Forum Volunteer

Jill_C

Correct answer

Community Expert

Non-transparent PNG's must be converted to JPG. Though we've heard that Moderators sometimes accept them anyway, it can be misleading to Buyers; if a Buyer complains about such an asset, that could trigger an account investigation.

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Jill C., Forum Volunteer

D

DailyLifeImagesAuthor

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Thankx, I love this community because experts are always here for help.

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Abambo

Community Expert

You're welcome.

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ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

No, it's not acceptable. You should submit JPEG (maximum quality) for files not containing transparency. Even if currently your files may get accepted, there is precedence that accounts got blocked after having transmitted priorly assets that were accepted, but did violate certain rules.

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ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

If they don't have transparencies, submit them as jpgs. It's not an option.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

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