PNG vs JPG

Forum|Forum|1 year ago
April 21, 2024
3 replies
535 views

Hi, If I submit my images in PNG format without any transparent backround is it acceptable or is it a problem? And we should submit them in JPG?

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Correct answer Jill_C

Non-transparent PNG's must be converted to JPG. Though we've heard that Moderators sometimes accept them anyway, it can be misleading to Buyers; if a Buyer complains about such an asset, that could trigger an account investigation.

Jill_C

Correct answer

Community Expert

Non-transparent PNG's must be converted to JPG. Though we've heard that Moderators sometimes accept them anyway, it can be misleading to Buyers; if a Buyer complains about such an asset, that could trigger an account investigation.

Jill C., Forum Volunteer

D

DailyLifeImagesAuthor

Inspiring

Thankx, I love this community because experts are always here for help.

Abambo

Community Expert

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

No, it's not acceptable. You should submit JPEG (maximum quality) for files not containing transparency. Even if currently your files may get accepted, there is precedence that accounts got blocked after having transmitted priorly assets that were accepted, but did violate certain rules.

ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

If they don't have transparencies, submit them as jpgs. It's not an option.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

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