Portal not showing any sales in last 3 days

Forum|Forum|2 years ago
August 3, 2023
4 replies
1064 views

I normally get 5-10 sales each and every day but for the last 3 days my portal shows NO sales. I find this hard to believe. I've signed out and back in and it still says that. I can see my profile is still public. I havent had a day with no sales in a VERY long time, let alone 3 days in a row. I asked in a Facebook group and one other person says theirs is doing the same thing. What can I check to make sure or could it be possible that out of no where I'm getting no sales?

Contributors

Correct answer Jill_C

I think this tends to be a slow time for sales, as many people take their summer vacations. Sales have been lower than normal for me too.

RALPH_L

Community Expert

Search for your images. If they can be found, you can assume that nobody is buying.

Nancy OShea

Community Expert

Summer sales usually slump and resume again when school starts in the Fall.

Nancy O'Shea— Product User & Community Expert

Jill_C

Correct answer

Community Expert

I think this tends to be a slow time for sales, as many people take their summer vacations. Sales have been lower than normal for me too.

Jill C., Forum Volunteer

Chase D’animullsAuthor

Known Participant

You're right. I ended up with a handful of sales yesterday. Im not used to no sales in a day, let alone three days in a row

Chase D’animullsAuthor

Known Participant

ok now it showed ONE sale today but the total downloads section hasn't changed. just the Payout part, the money went up and shows one sale. Something is definitely weird but at least it shows one sale.

Abambo

Community Expert

I do not know where you are looking for checking the sales, but periodic slow downs are not unusual. There is a lag between the actual sale and the dasboard. It's not intended to be real time.

ABAMBO | Hard- and Software Engineer | Photographer

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