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Participant
March 25, 2024
Question

Porto folio posts or pages cannot be found

  • March 25, 2024
  • 3 replies
  • 168 views

Why can't the files I sold in my adobe contributor account be found, even when my profile is clicked, the page says "We couldn't find all results for . Try searching outside the portfolio."

 

Or Like This

Even though in my dashboard all my files are there.

 

Need Help.. Thanks

 

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Community Expert
March 26, 2024

I'm guessing you live in a restricted country that vets images for decency before making them public.

Even if you can't see them, people in other countries can. 😊

 

Hope that helps.

 

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
March 26, 2024

If they sell, they can be found. Several regions are restricted. If you live in one of those regions, you do not see your own portfolio, which is consistent for your region. Assets need to get a second vetting, and that vetting is done for “successful” assets only. There is no official list of restricted countries, but the major markets for Adobe stock are unrestricted, so there is no disadvantage, except if you produce highly localized assets.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
March 26, 2024

Perhaps you're located in one of the countries in which images require additional vetting before being displayed for licensing to Buyers in that country. You can test that by changing the region code to another country. On your Dashboard page you can see the "Change Region" code in the black menu bar at the bottom of the page.

Jill C., Forum Volunteer