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Participant
July 7, 2024
Answered

prement not withdrew

  • July 7, 2024
  • 3 replies
  • 273 views

Hi my name is Rabin i have adobe contributor id.Last 29 June I withdrew the payment from Adobe stock, I have not received the payment so far, why has no mail comes?

This topic has been closed for replies.
Correct answer daniellei4510

The payout takes 10 BUSINESS days. You withdrew on a Saturday, June 29, so the process would not have even started until Monday, July 1. July 4 was a US holiday, so only a total of 4 business days have passed. Be patient.

3 replies

Abambo
Community Expert
Community Expert
July 7, 2024

As long as the status is pending, the payment has not yet been done and there can't be money arriving at your account. As soon as the status changes to done, the money has been transferred to your payment agent (in your case Payoneer) and they are responsible for crediting your account.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
July 7, 2024

As reported elsewhere, Adobe's offices have been closed this entire past week, so there may be an additional delay in receiving payments.

Jill C., Forum Volunteer
daniellei4510
Community Expert
daniellei4510Community ExpertCorrect answer
Community Expert
July 7, 2024

The payout takes 10 BUSINESS days. You withdrew on a Saturday, June 29, so the process would not have even started until Monday, July 1. July 4 was a US holiday, so only a total of 4 business days have passed. Be patient.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.