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emmanouils85598697
Participating Frequently
June 30, 2026
Question

Previously approved assets not appearing after reinstatement

  • June 30, 2026
  • 2 replies
  • 0 views

Previously approved assets not appearing in search after account reinstatement.

Hello everyone,

My Adobe Stock contributor account was recently reinstated following a successful appeal.

Since the reinstatement, my contributor profile has returned and is accessible. Newly approved videos are also appearing correctly in my public profile and Adobe Stock search results.

However, I have noticed that videos approved before the account was deactivated are behaving differently. Their individual Adobe Stock pages are accessible if I open them directly, but they do not appear in Adobe Stock search results, and collections containing those older assets are not visible through their public links.

Has anyone experienced something similar after an account reinstatement? Did the older assets eventually become searchable again, or did Adobe need to manually re-index the account?

Thank you in advance for any insight.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    June 30, 2026

    Inactive accounts drop off search engine indexes.

    It may take some time to fully recover from inactivity.

    Be patient. 

     

    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    June 30, 2026

    As I understand it, it may take some time for your older assets to be re-indexed.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.