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Participant
June 21, 2025
Question

Problem accessing my Adobe Stock contributor account

  • June 21, 2025
  • 1 reply
  • 481 views

I’m having trouble accessing my Adobe Stock contributor account. When I try to log in, I receive the message: “New account creation is not available at this time.” My account was originally created while I was living in Russia, but I no longer reside there. I have since moved and currently live in Georgia (the country).

Despite the login issue, I continue to receive emails notifying me that my photos are still being sold on the platform. This means the account is clearly active, but I cannot access it myself.

Could you please advise me on what I can do to restore access or update my account location?

1 reply

RALPH_L
Community Expert
Community Expert
June 21, 2025

You need to contact "contributor-support@adobe.com".