Participant

Question

Problem for uploading PNG images

Forum|Forum|1 month ago
August 18, 2026
9 replies
152 views

I am trying to upload PNG images with transparent background but it shows that invalid file format. I have failed to upload PNG images with that issue. Is has been occurring from yesterday. What is the reason?

A

Angelic_Miracle516f

Participant

I’m still facing this issue.

Nancy OShea

Community Expert

@Angelic_Miracle516f,

This problem has been fixed. Make sure your PNG meets the technical requirements.

File Format: PNG with transparency support
Background: Transparent (no solid colors or checkered backdrops)
Color Space: sRGB
File Size: 45 MB maximum
Resolution: 4 MP minimum to 100 MP maximum
Watermarks: Not allowed (free of timestamps or branding

Nancy O'Shea— Product User & Community Expert

Z

ZENZHU

Participating Frequently

it seems ok now

?

???-_????9992893

Participant

Now what can we do for uploading PNG

daniellei4510

Community Expert

Have you tried recently? I’ve seen one post on Discord saying it’s been fixed.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

F

FirozALMamun

Participant

its fixed now

F

FirozALMamun

Participant

Yeah,, same to me,, first i thought that did i done something,, and later i realize that it could be a bug

T

THE FLIGHT

Participant

first eps issue and know png whats the problem with adobe ,burden i think

daniellei4510

Community Expert

It’s a bug that everyone uploading pngs is experiencing. There has been no word from Adobe, but it’s a global issue.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.