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viktoriia_9640
Known Participant
June 14, 2025
Question

Problem with a model release

  • June 14, 2025
  • 1 reply
  • 194 views

Hello!

I have a problem - all model releases of me ARE REJECTED by Adobe!

And support is ignoring me for more than 1 month!

Why is the release with ID 8945039 rejected?

1 reply

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
June 14, 2025

As contributors like yourself, we do not have access to rejected images. Upload the image and the license here as submitted and one of us can take a look.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
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    viktoriia_9640Author
    Known Participant
    June 14, 2025

    I cannot upload it because it was a release signed by email. All times before yesterday it worked, but not the last time.

    I am a model and also a photographer. Witness is a third person. And this release is rejected by Adobe. All other stock websites accepted releases like that, but Adobe is still rejecting all of them. 

    And it happens ONLY WHEN MODEL AND PHOTOGRAPHER are the same.

    There is no rule to not accept a situation when a person of a model is the same as the creator.

    Contributor support has not responded to me for 2 months.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    June 14, 2025
    quote

    I cannot upload it because it was a release signed by email.


    By @viktoriia_9640

    Explain.

    quote

    All times before yesterday it worked, but not the last time.

    (...)

    Contributor support has not responded to me for 2 months.


    By @viktoriia_9640

    Yesterday is a long time away from 2 months. Your explanations are not coherent.

    quote

    I am a model and also a photographer. Witness is a third person. And this release is rejected by Adobe. All other stock websites accepted releases like that, but Adobe is still rejecting all of them. 

    And it happens ONLY WHEN MODEL AND PHOTOGRAPHER are the same.

    There is no rule to not accept a situation when a person of a model is the same as the creator.


    By @viktoriia_9640

    Adobe has no issue accepting releases like this. You do not even need to have a witness. We need to see the model release. Please upload it here, but edit out private information like your e-mail, address, etc.

    ABAMBO | Hard- and Software Engineer | Photographer
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