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Participant
Jul 30, 2023 7:18 PM UTC
Question

Problem with account

Hello, my contributor account was logged out today and when logged in it's empty like I didn't upload anything but I can see my uploads if I search to buy 

https://stock.adobe.com/bg/contributor/211403237/george?load_type=author&prev_url=detahttps://stock.adobe.com/bg/contributor/211403237/george?load_type=author&prev_url=detail

 

Any idea what is wrong here? Thanks!

 

 

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1 reply

Abambo
Community Expert
Community Expert
Jul 30, 2023 7:31 PM UTC

As your data is still there, the problem is more than likely based on your computer and settings. You can also try to sign in with a different browser or on a different device.

Try the following:

  • Sign out, clear your cache and cookies, and sign in again. Check if that works.
  • Disable all add-ons. Check if that works.

 

When you report back, please tell us which points work/do not work.

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