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Participant
August 24, 2026
Question

Product rejection issue

  • August 24, 2026
  • 4 replies
  • 68 views

Hello everyone,

I’m new to this marketplace, although I have experience as a stock contributor on other platforms.

Recently, I uploaded 10 letterhead designs with preview images, but all of them were rejected. The reasons provided were:

Intellectual Property Refusal for the design files
Technical Quality Issues for the preview images (exposure problems, soft focus, excessive filtering, artifacts, or noise)

All designs are my original work. 

I would appreciate any guidance from experienced contributors on how to identify and fix these issues. Are there any common mistakes with letterhead templates or preview images that I should be aware of?

Thank you for your help and suggestions!

 

 

 

 

4 replies

Nancy OShea
Community Expert
Community Expert
August 24, 2026

Before submitting more assets to Adobe Stock, read through the Contributor User Guide. It explains the submission requirements for regular contributors with these file types:

  • Photos & raster images: JPEG & PNG with transparency,
  • Vector graphics: AI, EPS & SVG
  • Video clips: MOV & MP4 files. 

Adobe Stock sources its Design Templates from trusted partners & design agencies by invitation only. See below for more details.

https://helpx.adobe.com/stock/contributor/submit-your-content/submit-design-templates/design-template-submission-overview.html

 

Nancy O'Shea— Product User & Community Expert
Participant
August 25, 2026

Hi Nancy,
thank you very much to sharing this information, I will check the link and try to learn more information as well need to furture upload, thanks again 

ZALEZPHOTO
Legend
August 24, 2026

The images are too blurry and not possible to see. 

The Adobe Stock Design Templates program is invitation-only. If you were not invited, it’s possible the intellectual property refusal is irrelevant.
 

ZALEZPHOTO
Participant
August 24, 2026

Hi ZALEZPHOTO
Thanks for your opinion.