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3Days2Go
Known Participant
August 28, 2018
Answered

Profile Cover Image Not Available to Buy

  • August 28, 2018
  • 1 reply
  • 516 views

A previously accepted stock photo of mine that I've selected to be my Profile Cover Image does not appear in my list of images that can be purchased.  Is that usual behavior for the site? 

When I log-in to my contributor account I do see the image in question in my portfolio (as though it is for sale); however, when I log out and look at my images as a public user/buyer would see them, the image used as my Profile Cover Image is not available to buy.

Here is a link to my page if you want to see for yourself:

3Days2Go Media photos, images, assets | Adobe Stock

Do you see my profile cover image from the top as available to be purchased down with the other photos?  I do not.

Very strange!

This topic has been closed for replies.
Correct answer MatHayward

MatHayward​

Pinging Mat Hayward.  I selected a profile image to show at the top of my stock image page, but now that image seems to have been taken out of circulation for sale (It does not appear on my stock image page with the buy button).  I'm curious if you know if this is standard site behavior or if for some reason it is only affecting my profile this way?  Thanks for any input you might have.


No, adding a profile image does not take it out of circulation. I found the image number. There was some sort of issue on our end that misindexed the file. I've corrected it and you should see it online shortly.

Thanks for your patience.

-Mat

1 reply

rawku5
rawku5
Inspiring
August 29, 2018

No, not at all. I see two other photos from this series but not your profile image.

3
3Days2GoAuthor
Known Participant
August 29, 2018

rawku5  wrote

rawku5  wrote

...I see two other photos from this series but not your profile image.

Thanks for looking.  That's weird, right?  Does selecting a profile image take that image out of stock circulation?  I'm confused by the site behavior in this regard.

3
3Days2GoAuthor
Known Participant
August 30, 2018

MatHayward​

Pinging Mat Hayward.  I selected a profile image to show at the top of my stock image page, but now that image seems to have been taken out of circulation for sale (It does not appear on my stock image page with the buy button).  I'm curious if you know if this is standard site behavior or if for some reason it is only affecting my profile this way?  Thanks for any input you might have.

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