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A_Andreev1
A_Andreev1
Participant
July 3, 2019
Answered

проверка работ на adobestock

работы висят на проверке более месяца....кто подскажет из-за чего это может быть?

jacquelingphoto2017
jacquelingphoto2017Correct answer
Community Expert
July 3, 2019

Hi A_Andreev,

Please send a query via the "Contact us" at the bottom of your portal. To find this link, click on "Dashboard" on the top menu bar. Scroll to the bottom of the page. You will see "Contact us" at the bottom black menu bar.

Best wishes

JG

https://contributor.stock.adobe.com/en/contact

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3 replies

???????_?????3132
Participant
May 21, 2025

У меня такаяже проблема. Сталкнулась с проблемой и не знаю куда обратиться. Загрузила работы созданные с помощью искуственного интелекра 2 месяца назад, но они досихпор не прошли проверку, лежат в обзоре и все на этом. Новые файлы проверяются в течении недели, а старые как лежали так и лежат в обзоре и не проверяются. Как быть? К кому обратиться?

 

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daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
May 21, 2025

It's an issue for many contributors (assets getting stuck or passed over). Attempts to contact Adobe about it will result in a generic response. Some have deleted "stuck" assets and resubmitted them, but there is no guarantee they will be treated as "new."

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    jacquelingphoto2017
    Community Expert
    jacquelingphoto2017Community ExpertCorrect answer
    Community Expert
    July 3, 2019

    Hi A_Andreev,

    Please send a query via the "Contact us" at the bottom of your portal. To find this link, click on "Dashboard" on the top menu bar. Scroll to the bottom of the page. You will see "Contact us" at the bottom black menu bar.

    Best wishes

    JG

    https://contributor.stock.adobe.com/en/contact

    Translate
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