Participant

Answered

Public Profile Name change (My Portfolio)

Forum|Forum|2 years ago
November 14, 2023
4 replies
1975 views

Hello! Good day.

I've been trying to change the name displayed on my portfolio, I've tried changing it through the Manage Adobe ID page and replaced both my public profile name and the one in the Account Information Access tab but to no luck. Would appreciate it if anyone from the team helps me with this. Thank you 🙏

Correct answer Nancy OShea

@Timeless_,

If you're asking about your Adobe Portfolio website, log-in to your site settings and change the URL from the online editor. Publish your site and refresh your browser (Ctrl + F5) to see changes.

https://help.myportfolio.com/hc/articles/360035999413-Changing-a-page-URL

If you're asking about your Stock Contributor Account, go here: https://contributor.stock.adobe.com/account It'll take about an hour for changes to propagate to the Adobe Stock website. As above, refresh your browser.

Hope that helps.

S

Svitlana+Pokydina

Participant

Hello,

My Adobe Stock Contributor Display Name is set to: "Svitlana Pokydina".

However, my public portfolio and asset pages still display my old Russian name to all visitors Светлана Покидина.

I changed the Display Name a long time ago, and the issue persists across different devices and browsers.

Could you please refresh or update my public contributor profile?

Contributor ID: 212448483

Nancy OShea

Community Expert

@Svitlana+Pokydina,

Is this your profile page?

https://stock.adobe.com/contributor/212448483/Svitlana%20Pokydina/

Adobe employees do not visit this user-to-user forum.

Contact Contributor Support from the link in your Contributor dashboard.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Correct answer

Community Expert

@Timeless_,

If you're asking about your Adobe Portfolio website, log-in to your site settings and change the URL from the online editor. Publish your site and refresh your browser (Ctrl + F5) to see changes.

https://help.myportfolio.com/hc/articles/360035999413-Changing-a-page-URL

If you're asking about your Stock Contributor Account, go here: https://contributor.stock.adobe.com/account It'll take about an hour for changes to propagate to the Adobe Stock website. As above, refresh your browser.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

T

Timeless_Author

Participant

Hello! I was able to fix it through the contributor stock account link yesterday, thank you so much for helping.

Abambo

Community Expert

Hello! Good day.

I've been trying to change the name displayed on my portfolio, I've tried changing it through the Manage Adobe ID page and replaced both my public profile name and the one in the Account Information Access tab but to no luck. Would appreciate it if anyone from the team helps me with this. Thank you 🙏

By @Timeless_

Are you talking about this one: https://contributor.stock.adobe.com/account?

ABAMBO | Hard- and Software Engineer | Photographer

T

Timeless_Author

Participant

Yes! I was able to actually fix it through that link yesterday, it was from another post though. Thank you for helping!

daniellei4510

Community Expert

It takes awhile for the name change to be recognized on Adobe's end. Give it a few hours.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.

T

Timeless_Author

Participant

Sadly mine has already been changed for over a month now, and it still hasn't changed.

daniellei4510

Community Expert

I wish I could remember where I successfully changed mine but I'm fairly certain it was on my Adobe Stock Dashboard. Or my Behance page. Or both? I changed it some time ago.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.

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