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ivan_1434
Participant
November 1, 2025
Question

Quality issue

  • November 1, 2025
  • 4 replies
  • 200 views

Hello everyone,

 

Does anyone know what could be the problems with these pictures? It says they got declined because of hte quality problem but I don't understand what exactly is wrong there.

Thank you!

4 replies

Ricky336
Community Expert
Ricky336Community Expert
Community Expert
November 1, 2025

HEIC is iPhone's compression files, it's not'raw'. Raw files will be DNG, which iPhone can take, if for example, you have LC mobile installed and use that camera app. The DNG files can them be adjusted in Lightroom.

Z
ZALEZPHOTO
Inspiring
November 1, 2025

I learned something new Ricky, thanks

Francisco ZALEZPHOTO
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
November 1, 2025

The first image is underexposed. You would need a tripod to get a focused, properly exposed scene at night. The second image is a poorly composed snapshot,  not up to Adobe's quality standard. Try to imagine how a Buyer would use such an image. It is possible to get iPhone images accepted if taken under ideal lighting conditions and properly edited. It's best to shoot them in RAW format to provide the most flexibility in editing. I have had images accepted from both my iPhone 8 and my iPhone 12.

Jill C., Forum Volunteer
    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    November 1, 2025

    Cell phone images do get accepted, but they usually need some serious post-editing. The one below is underexposed, there is some keystone-ing (the building starts to converge at the top), and something is going on with lighting or the camera sensor in the bottom right-hand corner. As for the second image...get out of your car and compose your shot professionally. 

     

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    Z
    ZALEZPHOTO
    Inspiring
    November 1, 2025

    Hi Ivan, I have to inform you an iphone 16 Pro will not give you the quality you need for Adobe. 

    I have the same phone, in fact I submitted three shots a couple of days ago after doing a lot of corrections in phoshop.

    Keep in mind the video camera will, so I suggest you give videos more emphasis than photos, and make sure you have the highest resolution setting, and put it on action mode, it will give you Amazing image stabilization allowing you to shoot hand held. Also play with timelapses and submit them as videos, it's fun and you might hit some homers.

     

    Now, even if you shot these photos with a great camera, it's highly probable they would have been rejected too.

    The building for too dark and lack of  compositional interest, and the boat for the same reason.

     

    Here is some advice, forget shooting night time photos on your phone and or without a tripod. Slow down and think about what you are doing, finding interesting compositions. For example, you had you taken the shot from the outside of the driver's seat and give the same effect you were trying to make, and avoided puting the yatch too close to the edge.

     

    Are you using Adobe Photoshop?  It's capable of so much more just in the last couple of years. Get it if you can and watch youtube videos on the many capabilities. 

    One more thing, I imagine you submitted jpg files, correct? HEIC is iphone raw files, and will not be accepted as far as I know.

    Take a look at what I did to your photo in just a couple of minutes, use it to encourage you and keep shooting, 

    and submit it again, it might not make it, but you have nothing to loose.

    Cheers!

    Francisco ZALEZPHOTO
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