Question
quality issue rejection
some of my uploaded items got rejected by quality issue. the reason are
- Your vector file contains a raster/bitmap image, and vector files must not contain raster elements.
- Your JPEG preview file has been compressed too much, so textural problems have occurred in the file.
- Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels)
- You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file.
but file format that i uploaded was Ai from Adobe illustrator, it's vector only no JPEG, and also i don't include image preview. is there anything that i can improve? can i re-upload the files? what can i do to resolve this?
thanks!
