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Participant
August 27, 2025
Question

quality issue rejection

  • August 27, 2025
  • 1 reply
  • 57 views

some of my uploaded items got rejected by quality issue. the reason are

 

  • Your vector file contains a raster/bitmap image, and vector files must not contain raster elements.
  • Your JPEG preview file has been compressed too much, so textural problems have occurred in the file.
  • Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels)
  • You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file.

 

but file format that i uploaded was Ai from Adobe illustrator, it's vector only no JPEG, and also i don't include image preview. is there anything that i can improve? can i re-upload the files? what can i do to resolve this?

 

thanks!

1 reply

daniellei4510
Community Expert
Community Expert
August 27, 2025

As contributors like yourself, we do not have access to your rejected assets. Post a couple of them here so we can take a look.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.