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Ali Raza Safdar
Participant
January 28, 2026
Question

quality issues

  • January 28, 2026
  • 4 replies
  • 64 views

I upload AI photos on adobe stock contributor but now the problem is rising is that when i upscayl them on 3x or 4x, adobe rejects them as quality issue but when i upscayl them on 2x then quality issue almost decrease. My concern is the files with 4x become 10MP or more than 10 MP like (2500×5200 px) but when i use 2x as upscayl then it only create 4MP or 5MP picture. Should i use 2x or should do anything? Because i have confusion that may be professional buyers want large pixel image and my assets do not get enough sale due to that reason? What should i do?

    4 replies

    Nancy OShea
    Community Expert
    Community Expert
    January 29, 2026

    Quality begins with the camera and/or AI image services you use.  If you’re unable to get high resolution output, maybe you’re using the wrong service. Paid services are usually better than free ones.

    • Upscaling bad pixels just creates more bad pixels.
    • Start with the highest resolution possible. Correct & edit images first.
    • Then apply just enough upscaling to get good results. 
    • Don’t overdo upscaling.

    More tips are in your Contributor User Guide:

    https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

    https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

     

     

    Nancy O'Shea— Product User & Community Expert
    Ali Raza Safdar
    Participant
    January 30, 2026

    What service you suggest to get high resolution AI image? And is 4 MP enough to get high sales on adobe stock? I have seen many contributors, they all have AI images which are more than 6 MP. And the last question is that "Does lower MP cause lower sale"?

    Jill_C
    Community Expert
    Community Expert
    January 28, 2026

    Excessive upscaling introduces artifacts that can result in quality rejections. Zoom in and inspect each image carefully before submitting.

    Jill C., Forum Volunteer
    Jeffrey_A_Wright
    Community Manager
    Community Manager
    January 28, 2026

    Moved to Stock Contributors Questions community.

    kglad
    Community Expert
    Community Expert
    January 28, 2026

    post this in the stock contributors forum.