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Ali Raza Safdar
Participant
Jan 28, 2026 12:51 PM UTC
Question

quality issues

I upload AI photos on adobe stock contributor but now the problem is rising is that when i upscayl them on 3x or 4x, adobe rejects them as quality issue but when i upscayl them on 2x then quality issue almost decrease. My concern is the files with 4x become 10MP or more than 10 MP like (2500×5200 px) but when i use 2x as upscayl then it only create 4MP or 5MP picture. Should i use 2x or should do anything? Because i have confusion that may be professional buyers want large pixel image and my assets do not get enough sale due to that reason? What should i do?

    5 replies

    Nancy OShea
    Community Expert
    Community Expert
    Jan 29, 2026 11:35 PM UTC

    Quality begins with the camera and/or AI image services you use.  If you’re unable to get high resolution output, maybe you’re using the wrong service. Paid services are usually better than free ones.

    • Upscaling bad pixels just creates more bad pixels.
    • Start with the highest resolution possible. Correct & edit images first.
    • Then apply just enough upscaling to get good results. 
    • Don’t overdo upscaling.

    More tips are in your Contributor User Guide:

    https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

    https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

     

     

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    Nancy O'Shea— Product User & Community Expert
    Ali Raza Safdar
    Participant
    Jan 30, 2026 3:14 AM UTC

    What service you suggest to get high resolution AI image? And is 4 MP enough to get high sales on adobe stock? I have seen many contributors, they all have AI images which are more than 6 MP. And the last question is that "Does lower MP cause lower sale"?

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    Jill_C
    Community Expert
    Community Expert
    Jan 28, 2026 5:23 PM UTC

    Excessive upscaling introduces artifacts that can result in quality rejections. Zoom in and inspect each image carefully before submitting.

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    Jill C., Forum Volunteer
    Jeffrey_A_Wright
    Legend
    Jan 28, 2026 4:53 PM UTC

    Moved to Stock Contributors Questions community.

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    kglad
    Community Expert
    Community Expert
    Jan 28, 2026 1:14 PM UTC

    post this in the stock contributors forum.

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