Participant

Answered

Quality Issues

Forum|Forum|1 year ago
August 21, 2024
3 replies
1004 views

My PNG files with transparent backgrounds were rejected (AI image). Could you please assist me in understanding the reason and how I can correct them?

(The website doesn't allow to attach files larger than 9.79MB, so I compressed them once. Before compression, the file sizes were around 20-30MB.)

Thank you in advance for your guidance.

This topic has been closed for replies.

Correct answer Jill_C

Some issues with the edge cutouts.

jacquelingphoto2017

Community Expert

Hi @Phalow ,

If you zoom in on cake 2 you'll observe that the edges is not clean cut. A bit of the background is left on the edge of the cake.

Best wishes

Jacquelin

P

PhalowAuthor

Participant

Thank you very much for your advice.

jacquelingphoto2017

Community Expert

You're welcome @Phalow

Best wishes

Jacquelin

Jill_C

Correct answer

Community Expert

Some issues with the edge cutouts.

Jill C., Forum Volunteer

P

PhalowAuthor

Participant

Thank you very much.

daniellei4510

Community Expert

There are some minor cutout and spotting issues that could be corrected. Looks like your assets were pushed to a moderator who is very detailed oriented and doing their job properly.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

P

PhalowAuthor

Participant

Thank you very much for your help.

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