Participant

Answered

Quality Issues rejection overload!

Forum|Forum|2 years ago
July 19, 2023
4 replies
439 views

I'm curious what changed with the approval process in the last month. I had no trouble uploading images on a regular basis these past few years, but this last month I now have an impressive 90-100% rejection rate on ALL commercial images. "Quality Issues" is all it ever says, so there's no input.

All my Illustrative Editorials get approved no problem, but all commercial content has been denied for literally no reason whatsoever. I have tried every single edit I can think of, to cropping, to resizing, it just makes no difference.

I have noticed Adobe rejects perfectly exposed images, to in recent years I have to raise the exposure slightly to get them accepted. Well, this past month that doesn't work either. I'm at an absolute loss at to why my commercial content is no longer accepted. Like I said, my editorials are accepted no problem, it's just affecting my commercial uploads.

Is anyone else experiencing the same issue?

This topic has been closed for replies.

Correct answer Ricky336

Hello,

As community members, we can only speculate.

Abambo

Community Expert

Quality issues is a reason. Check your pictures, an no there wasn't a change innmoderation. It may just be that your images were always on the edge, and the now, the moderators are refusing instead of accepting. BTW: editorial assets also pass the same vetting, but you are allowed to have plenty of logos in the picture. That's IP!

ABAMBO | Hard- and Software Engineer | Photographer

Ricky336

Correct answer

Community Expert

Hello,

As community members, we can only speculate.

George_F

Community Expert

I haven't seen any changes to the number of monthly new posts, which I'd anticipate if there were significant changes to their expectations of quality.

If you'd like confirmation as to whether your photos have technical issues or not, feel free to post a few. Make sure they are the same quality that you sent to Adobe.

Cheers!

George F, Photographer & Forum Volunteer

B

Brett31183881s3yvAuthor

Participant

Thanks George, I just thought I'd ask to see if there was anything noticeable going on with the upload process.

George_F

Community Expert

It's business as usual, as far as I can tell! Because of the nature of my photos I submit only occasionally and my portfolio grows very slowly, but all of my latest photos were accepted.

Cheers!

George F, Photographer & Forum Volunteer

Jill_C

Community Expert

My photographs are being accepted at the same rate that I've experienced for the last few years, which is ~90-95%.

If you're regularly having to increase exposure to get your images accepted, perhaps you need to recalibrate your monitor, since it seems that what you're seeing on your display is not what the Moderators are seeing. If you would like specific feedback of any of your rejected images, uploade 2-3 here for comments from Community members.

Jill C., Forum Volunteer

B

Brett31183881s3yvAuthor

Participant

Hi Jill, thanks for responding. Yes I should buy a calibration device, I have never used one before but I know they are a big help at seeing true colors. I look at my images in different editing programs, and also on different stock sites and I do notice differences in both exposure and colors. For example, a perfectly colored image on Adobe Stock will appear very unsaturated on Dreamstime. Even my editing software programs don't agree with each other just on exposure alone! So I "wing it" for the most part and it works out just fine. I double-check by opening the same images in Chrome, Firefox etc but notice the same unsaturated look on those sites too.

Yes I was also on about a 95% acceptance rate on all commercial images up until last month. I'm not doing anything different editing-wise, I keep it minimal (just lowering highlights to bring out detail, sometimes raising exposure, luminosity to weed out the noise and very slight detail-enhancing, no saturation and little to no vibrance) but still no luck. I'm not comfortable with sharing images here sorry. I'm sure even the most picture perfect Nat-Geo worthy image will be still be crucified in forums for every obscure reason under the sun, but I appreciate your input. I think it's time to calibrate the monitor at long last. Perhaps the issue might just be with the colors. Although that doesn't seem to be a problem for my businesses and architecture images.

Jill_C

Community Expert

Actually the Community does sometimes conclude that a rejected image posted here should not been rejected after all, and I recall a few instances of those being resubmitted and accepted. I do sense that some categories of over- represented images (sunsets, pets, flowers, etc.) are rejected more readily. With >359 million assets in the database, there are some subjects that they just don't need more of...

To be clear about calibration devices, they also calibrate the monitor to the ambient light in your room. My office is quite bright so I have to be particularly careful with exposure.

Jill C., Forum Volunteer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded