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SIKHA30793578jmcc
Participant
April 13, 2026
Question

Quality Issues rejection , Please review

  • April 13, 2026
  • 5 replies
  • 172 views

I generated this image using AI and upscaled it with Upscayl, but it was rejected due to quality issues.

I’m trying to understand what exactly might be wrong. When I zoom in at 100%, the image appears quite smooth, but I’ve had other similarly smooth images approved before. And my all of my images both approved ones and rejected ones dimensions are 11264*6144 . and due to huge size here i am uploading the screenshot of my rejected image. And I have checked all generated with ai checkbox and submitted this as illustration. Also I have uploaded the screenshot of my image at 100%.

So I’m not sure if the smoothness is the actual issue, or if there might be some other problem I’m overlooking

.

Could someone please take a closer look and help me identify the issue? I would really appreciate any guidance.

5 replies

Participating Frequently
August 18, 2026

I'd look at the upscaling step first. 11264 x 6144 only tells you the file is large; it doesn't mean the original detail survived. Upscayl can smooth texture, invent repeated detail, or create halos around hard edges, so compare the pre-upscale image and final export side by side at 100%.

 

On these files, inspect the hockey stick shaft, the edge around the puck, and the white artifacts already mentioned. If those defects appear only after enlargement, return to the source; if the source already meets Adobe's minimum, don't upscale it just to make it bigger. If the defects are present in the source, another upscale won't repair them, so regenerate or discard the image.

 

I wrote a longer breakdown of this exact kind of refusal, using three real Quality Issues cases to show when to repair, regenerate, or discard. If you'd like the examples, they're here: https://www.stockphotoscout.com/en/guides/adobe-stock-quality-issues-rejection-ai-images

Nancy OShea
Community Expert
Community Expert
April 13, 2026

Stock is NOT an art gallery, it’s a global assets service. Stock customers want commercial quality images for use in professional projects. IMO, your images are too dark and lack commercial value for print, digital media, marketing, or merchandise.

 

Ask yourself who will buy this, and what will they use it for?  Compare your content with other Stock inventory to see what’s expected. Also read your Contributor User guide.

https://helpx.adobe.com/stock/contributor/user-guide.html

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
April 13, 2026

I think the first image is a little too abstract and soft with respect to what Adobe is looking for these days. And while I always hesitate to claim that Adobe systematically rejects black and white assets, since I’ve had some accepted myself, Adobe does prefer color and I probably wouldn’t bother submitting black and white assets today, given Adobe’s increasingly strict quality standards. But ​@Oh.N8’s comment is right on about the white artifacts being in need of cleaning up.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
April 13, 2026

Hey ​@SIKHA30793578jmcc 

 

Very cool images.
the image itself is a bit too dark. 

Next to the hockey stick and above the puck there are some white artifacts that could be removed.

Cheers

Nate

Cosmic Studio
Inspiring
April 13, 2026

Maybe the shaft was one of the issues, but that’s just a guess.

The overall look is cool, and I think different compositions and angles could bring out your idea better.