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Query Regarding Uploading JPG and PNG Files

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Hello everyone,

I hope this message finds you well. I am looking to upload images with a transparent background. Could you please guide me on the process for uploading JPEG and PNG files? Should these files be uploaded separately or should they be zipped together?

Thank you for your attention to this matter.

Best regards,

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AbamboCorrect answer

Community Expert

You upload the PNG with the transparency and Adobe creates the JPEG on the fly. Do not upload PNG files with no transparency, upload a high quality JPEG instead.

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Community Expert

Use PNG only for transparency.

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Nancy O'Shea— Product User & Community Expert

Abambo

Correct answer

Community Expert

You upload the PNG with the transparency and Adobe creates the JPEG on the fly. Do not upload PNG files with no transparency, upload a high quality JPEG instead.

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ABAMBO | Hard- and Software Engineer | Photographer

Marcia47Author

Participant

Thanks.

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Abambo

Community Expert

You're welcome.

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ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

On this help page:

Requirements for submitting PNG files with transparent backgrounds to Adobe Stock

it's stated specifically:

Don’t: Submit identical files, one as a PNG and one as a JPEG. 

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Jill C., Forum Volunteer

Marcia47Author

Participant

Hey Jill_C,

Wow, that was super quick—thanks so much! Your response was incredibly helpful. I really appreciate you taking the time to get back to me so fast.

Thanks again!

Marcia47

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