Question about deactivation

Hello dear Adobe community,

my account has been deactivated for over two months now, and I still haven’t received any response to my inquiries. I know that you probably can’t help me directly here in the forum, but maybe someone has had a similar problem and can give me some helpful advice (so I don’t get even more discouraged).

I uploaded over 12,000 images, and since I wanted to build a reliable side income, I always tried my best to follow the guidelines. That’s why I was all the more shocked when I was told that I had supposedly violated them.

Nevertheless, I’m still hoping to get an answer—especially about what I might have done wrong and what steps I can take now.

Apart from the fact that I mainly uploaded AI-generated images, I also submitted around 2,000 photos and videos that I created myself.

So here’s my question: Can and should I resubmit my photographed images using a new account? Or is it better to wait for a response and hope that Adobe reactivates my account? I’d also like to know how often and at what intervals you think it’s appropriate to politely follow up with Adobe regarding my account status. I understand that you shouldn’t contact them too frequently, but surely there’s a reasonable timeframe after which it’s okay to ask again if they haven’t forgotten me?

I look forward to your answers and your help.

Best regards