Skip to main content
Participant
August 15, 2025
Answered

Question about deleting suspended accounts and centralizing assets

  • August 15, 2025
  • 1 reply
  • 148 views

Hello everyone,

 

I'm an Adobe employee and had two accounts suspended in July 2025, both created in 2023, likely due to similar uploads, as Adobe doesn't provide the exact reason. That day, I opened a ticket explaining the situation. In 2023, I received an email from support confirming a concern that it was possible to have more than one account (this was before the current multiple-account policy).

 

I've seen on forums and other websites that the Adobe Stock team's response time can be quite long, sometimes months, or no response at all. I noticed that, for an old account I deleted, the entire process took between 20 and 27 days to delete, with no option to restore it. After that, it would even be possible to use the same email address to create a new account—although I didn't do that.

 

So, my question:
If I delete these suspended accounts and re-upload all my assets to a single master account, would there be any risk of problems, considering I'll be centralizing files that Adobe apparently detected as duplicates or "bloated"?

 

Does anyone have any ideas or experience from someone who has experienced something similar?

I plan to do this if I don't hear back from support by the end of 2025 (this is August 2025).

Thank you all.

Correct answer daniellei4510

Well...you're not an employee of Adobe. You're a supplier. 🙂 I don't believe it's possible to delete your own accounts. You need to request that Adobe do that for you, at which time I suspect you could then create a new, single account. But that would be up to Adobe.

1 reply

daniellei4510
Community Expert
daniellei4510Community ExpertCorrect answer
Community Expert
August 15, 2025

Well...you're not an employee of Adobe. You're a supplier. 🙂 I don't believe it's possible to delete your own accounts. You need to request that Adobe do that for you, at which time I suspect you could then create a new, single account. But that would be up to Adobe.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.