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Known Participant
September 22, 2021
Question

question about non-compliant image

  • September 22, 2021
  • 2 replies
  • 255 views

Hello, I submitted this photos of poinsettias a few months ago and it was rejected because it claimed I had similar images already submitted. I submitted the poinsettias with some other flower photos, but none of  them were poinsettias. I retitled the file and made sure the keywords were appropriate for the type of flower and resubmitted it. It has again been rejected, but this time as a "non-compliant" image. I've read the description of what that should mean, but my image doesn't fall into any of the described reasons for non-compliance. I don't have similar images submitted, it has appropriate keywords, a model release is not required... Any ideas?

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2 replies

Legend
September 22, 2021

I may be wrong, but it also "non compliant" if the same image is resubmitted unmodified without resolving a problem?

Adobe's reviewers are not botanists, and one red plant may look much like another to them. 

 

spiffycatAuthor
Known Participant
September 22, 2021

The image was resubmitted with a clarified title and improved keywords. The keywords and description make clear what it is. I don't expect the photo reviewers to be botanists or architects or doctors or to have any particular subject matter expertise. That's what the file info data is for, right? I do expect that if a buyer wants a photo of a poinsettia for a Christmas card, they can find one without having to wade through photos of tulips.

Nancy OShea
Community Expert
Community Expert
September 22, 2021

Adobe Stock contains 100 pages of poinsettia images. 

https://stock.adobe.com/search/images?k=poinsettia

 

That said, I suspect the reviewer may have simply checked the wrong box.  It looks like this should have been rejected for Technical reasons do to focus issues rather than non-compliance.

 

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
September 22, 2021

Non-compliant usually means it doesn't meet the submission requirements.

  • Image format: JPEG 
  • Color space: sRGB
  • Minimum image resolution: 4MP (megapixels)
  • Maximum image resolution: 100MP (megapixels)
  • Maximum file size: 45MB (megabytes)

 

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

https://helpx.adobe.com/stock/contributor/help/editing-dos-and-dont.html

 

Nancy O'Shea— Product User & Community Expert
spiffycatAuthor
Known Participant
September 22, 2021

Well, this image meets all those requirements...