Re: Account closed [Branched & Moved to New Topic.]

It's rude to hijack another user's discussion so this was moved to a new topic.

All this sounds very fishy to me. Adobe wouldn't close your account without proper cause.  In any case, fellow product users can't help you with account matters.  Contact Stock Support below. 

https://contributor.stock.adobe.com/contact

I think what you're saying (correct me if I'm wrong) that members (of some club), perhaps friends of yours or an alias of yourself, opened accounts to deliberately download your images as a free trial, so you got paid by Adobe without Adobe getting any income. If so, they are absolutely right to block your account, how can you complain? Expecially, you seem to complain that Adobe caught this early and closed it down before you made much money. Adobe could take legal action against you.

Hi @23896813 ,

I don't understand what you are saying. Only Adobe can close your account. Your account is closed under two circumstances:

If you request closure or

If you repeatedly violate the Adobe Contributor Policy. Before your files are closed under this circumstance you are warned and you'd be notified of the closure.

No customer can close your account and your files on Adobe are not exclusive. Your files once approved has the potential to sell multiple times at varying cost depending on package. Also on any stock platforms that include exclusivity, you have to request making your files exclusive. I was invited to participate in the Free campaign last year, of which I accepted. My account is still active and had never got closed or gone dormant.

So please explain your allegation clearly that we can understand.

Regards

Jacquelin