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Participant
February 7, 2023
Answered

Reasons for not accepted photos

Entirely new to this.  Wife took her photos on iphone 14.  Looks like it was originally 72dpi.  I used a photo shop program I have to update to 300dpi and make fit minimum size for adobe stock upload.  Is this the issue, or what would it be for rejection?  Whats my fix for getting these accepted based on everyones experience.

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Jill_C
Jill_CCorrect answer
Community Expert
February 8, 2023

These are cute portraits, but they all have a grainy, posterization quality when you zoom in between 100-200% to inspect them. On this help page, Adobe specifically states that you must not upsize images:

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

Do: Zoom in 100% and check your file before submitting.

Don’t: Compress files too much — this creates irreparable pixelation.

Don’t: Enlarge files.

Don’t: Add text or watermarks.

 

The technical issues evident here are a result of the small sensor of a mobile phone camera. While the images look nice in a small size, they don't bear close inspection and often aren't suitable for Adobe Stock.

Jill C., Forum Volunteer

5 replies

jacquelingphoto2017
Community Expert
Community Expert
February 8, 2023

Hi @Florida Girl ,

You can learn more on how to produce better quality images here and some information about using different cameras here.

Best wishes

Jacquelin

Best wishes

Jacquelin

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Nancy OShea
Community Expert
Community Expert
February 8, 2023

Model Releases can be found below.

https://helpx.adobe.com/stock/contributor/help/model-release.html

 

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Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
February 8, 2023

These are cute portraits, but they all have a grainy, posterization quality when you zoom in between 100-200% to inspect them. On this help page, Adobe specifically states that you must not upsize images:

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

Do: Zoom in 100% and check your file before submitting.

Don’t: Compress files too much — this creates irreparable pixelation.

Don’t: Enlarge files.

Don’t: Add text or watermarks.

 

The technical issues evident here are a result of the small sensor of a mobile phone camera. While the images look nice in a small size, they don't bear close inspection and often aren't suitable for Adobe Stock.

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Jill C., Forum Volunteer
Nancy OShea
Community Expert
Community Expert
February 8, 2023

What rejection reason did Adobe Stock give? 

Technical issues, model releases, unsuitable file format? 

Please be specific.

 

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Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
February 8, 2023

Two problems:

 

1. Wife took the photos.  She must submit them to her own Stock Account.  Submission of assets created by another photographer or artist is prohibited by Adobe Stock Terms of Agreement. 

 

2. You upscaled low resolution images?  That's a no, no.  Never upscale images beyond their native pixel size (height x width).  The results will produce an unsuitable image that's worse than what you started with.  If the original images is too small, don't submit it.

 

Please read the Stock Contributor Terms of Agreement and the Stock Contributor User Guide's Submission Requirements.

 

Adobe Stock customers expect the highest visual and technical quality for use in commercial projects.  Emphasis on commercial use.

 

Hope that helps.

 

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Nancy O'Shea— Product User & Community Expert