Skip to main content
eranicle
Participating Frequently
December 28, 2023
Question

Received verification codes I didn't requested

  • December 28, 2023
  • 3 replies
  • 451 views

Hello, everyone

I checked my email and found 4 letters received today  from adobe with 4 verification codes. But I didn't request them, neither open the contributor site today. What is that mean? Somebody tries to hack my acc? Is this means that my password compromised? 

This topic has been closed for replies.

3 replies

Abambo
Community Expert
Community Expert
December 28, 2023

Change your password. Enable 2 factor authentication and check also your other passwords. Do not reuse passwords on different accounts.

ABAMBO | Hard- and Software Engineer | Photographer
daniellei4510
Community Expert
Community Expert
December 28, 2023

I believe that would indeed mean someone attempted to access your site, although I always get notified on my phone when I log in from my computer, rather than email. Were you asked to respond to those emails to verify them? If you didn't, then I doubt your account was accessed. But I would encourage you to change your password in any case. 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Jill_C
Community Expert
Community Expert
December 28, 2023

Are you certain that the email is from Adobe? What email address was it sent from? What was the text of the email? (don't include the codes here).

Jill C., Forum Volunteer