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Sina_Salehian8508
Participating Frequently
October 18, 2024
Question

Receiving a daily income report after being blocked!

  • October 18, 2024
  • 2 replies
  • 297 views

Hello friends. Two days ago, I was blocked without any reason being given, but just like always, I’ve been receiving daily income reports via email at the same time for the past two days! Does this mean that Adobe has taken ownership of my photos and they are still being sold, or could there be another reason for this?

 
 
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2 replies

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
October 18, 2024

Income reports are not received the same day that the sales occur. I received sales emails today, Friday, for sales that occurred on Wednesday. Your account is offline while it is suspended, and your assets are not available to Buyers to license.

Jill C., Forum Volunteer
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Sina_Salehian8508Author
Participating Frequently
October 18, 2024

Thank you for your response.

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
October 18, 2024

Income reports are delayed. The assets were possibly sold prior to your account being blocked.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
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Sina_Salehian8508Author
Participating Frequently
October 18, 2024

Thank you for your response. I think, unfortunately, I need to let go of my account.

 
 
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