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Participant
September 1, 2024
Answered

Redemption for contributors

I'd like to redeem my Creative Cloud Plan, but I can't find the blue redemption banner on my dashboard page to click the link. Actually I haven't seen that blue banner for a while. I've check my emails and couldn't find the redemption code email as well, is anyone know thatI is there another way to redeem it?

Jobi_Pro.Correct answer
Participant
September 4, 2024
Successfully redeemed!!  I contacted Contributor-support as you advised. The officer has kindly sent me a redemption link. So appreciated with the excellent care. 
Thank you again for your valuable advice, RALPH.

12 replies

RALPH_L
Community Expert
Community Expert
September 1, 2024

Probably expired. Contact contributor support using the "Contact" link on the bttom of your dashboard page for assistance.

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Jobi_Pro.Author
Participant
September 1, 2024

Thank you, RALPH. But I remember that I redeemed almost this time last year.

However, I'll try again as your advice. 

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Abambo
Community Expert
Community Expert
September 3, 2024

Are you sure that you are eligible?

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ABAMBO | Hard- and Software Engineer | Photographer