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Papia Majumder
Known Participant
Aug 4, 2026 6:10 AM UTC
Answered

Regarding EPS File Rejection for Intellectual Property

Hello Adobe Stock Team,

One of my EPS files was rejected due to an intellectual property (IP) issue. I am not sure what caused the rejection, so I would really appreciate your guidance.

I have attached the rejected EPS file. Could you please review it and let me know which part may have caused the IP concern? Your feedback will help me correct the file and avoid similar issues in future submissions.

Thank you for your time and support.

    daniellei4510
    daniellei4510Correct answer
    Community Expert
    Aug 5, 2026 6:48 AM UTC

    We only needed to see the image, without the editable vector properties. Your asset was probably rejected for IP issues due to the Red Cross, which is protected. Remove it and try resubmitting.

    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

    12 replies

    Nancy OShea
    Community Expert
    Community Expert
    Aug 5, 2026 8:40 PM UTC

    Check your copy. 

    You have: Wear gloves if caring sick people 

    Change to: Wear gloves when caring for sick people or Wear gloves around sick people.

     

    Hope that helps.

     

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    Nancy O'Shea— Product User & Community Expert
    Papia Majumder
    Known Participant
    Aug 7, 2026 12:20 PM UTC

    Thanks a lot.

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    Legend
    Aug 5, 2026 3:05 PM UTC

    AsDaniel says it’s the red cross.

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    Papia Majumder
    Known Participant
    Aug 7, 2026 12:20 PM UTC

    thank you for your time.

     

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    daniellei4510
    Community Expert
    daniellei4510Community ExpertCorrect answer
    Community Expert
    Aug 5, 2026 6:48 AM UTC

    We only needed to see the image, without the editable vector properties. Your asset was probably rejected for IP issues due to the Red Cross, which is protected. Remove it and try resubmitting.

    Translate
    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    yamato713108855
    Community Expert
    Community Expert
    Aug 5, 2026 5:58 AM UTC

    It seems the images aren't displaying correctly because the post was made during yesterday's server outage.
    Could you repost the images?

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    Papia Majumder
    Known Participant
    Aug 5, 2026 6:21 AM UTC

    Thank you for letting me know. I have reposted the images. Please let me know if you can view them correctly now.

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    daniellei4510
    Community Expert
    Community Expert
    Aug 4, 2026 3:20 PM UTC

    Can’t download the asset. Can you save it as a Photoshop file (5MB max) and upload it here?

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    Papia Majumder
    Known Participant
    Aug 5, 2026 6:28 AM UTC

    Thank you for your suggestion. Unfortunately, EPS files cannot be saved as Photoshop (PSD) files while preserving their editable vector properties. I have attached the original EPS file again. If there is another preferred format you'd like me to provide, please let me know and I'll be happy to upload it.

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    Nancy OShea
    Community Expert
    Community Expert
    Aug 5, 2026 8:47 PM UTC

    Your hospital graphic still contains the Red Cross, which is an IP violation.

     

    As a buyer, I prefer to receive editable Adobe Illustrator .ai files. They’re more flexible to use. Also keep in mind that many Stock customers don’t speak English. They will need their own fonts, languages and messages. Unless text is crucial to your infographic, you should let customers add their own text after purchase. 

     

     

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    Nancy O'Shea— Product User & Community Expert