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Papia Majumder
Known Participant
Aug 31, 2025 3:30 AM UTC
Question

Regrading account acceptance

Hello Experts,

I had an Adobe Contributor account with an Email id. But for some reason, I deleted it a long time ago. If I now create a new account using the same email ID and again give the same required information, will my account be accepted?

 

4 replies

ZALEZPHOTO
Legend
Aug 31, 2025 12:31 PM UTC

Adobe has a customer service chat, and it's very effective solving issues like yours. Look for it and use it

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ZALEZPHOTO
daniellei4510
Community Expert
Community Expert
Aug 31, 2025 3:39 AM UTC

Try it and see what happens. I'm not sure how things worked previously, but as I understand it, you have to ask Adobe to delete your account. Have you tried logging in with that email and request a new password if you don't remember it?

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Papia Majumder
Known Participant
Aug 31, 2025 3:46 AM UTC

Yes, I tried to log in with that email ID. I also remember my password, but when I try to log in with that email ID, it shows me that there is no account associated with that ID. So in that case, can I use the same email ID and username again?"

 

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daniellei4510
Community Expert
Community Expert
Aug 31, 2025 4:12 AM UTC

I would think so. If not, and your email for whatever reason is still in Adobe's database, you will receive a notice that you can not have multiple accounts. If you get no such notice, I would say you are good to go.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.