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Participant
January 21, 2017
Question

Release works sometimes, not sure why. Please help.

  • January 21, 2017
  • 0 replies
  • 202 views

Hello, When I submit a batch of photos some of them come back with a release issue even though other files in the same batch, with the same release for the same person will be accepted.
Then to correct the issue I send the same release again and it usually works to get the image accepted.

Not sure what I am doing wrong.

What other information do you need so we can get this resolved?

It's very time consuming to correct an image and I would rather use that time creating more content. Thank you.

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