Skip to main content
Participant
April 28, 2023
Answered

Releases Couldn't Be Uploaded

  • April 28, 2023
  • 1 reply
  • 389 views

Hi everyone, I am currently uploading some new footage that have people, therefore, I have made releases for each person. The problem is happening each time I try to upload the releases. The same message is showing every time I try to upload. This is the error message: 

It is very strange since two weeks ago I have uploaded some other releases without encountering this problem. 

Does anyone know a solution to this problem?

This topic has been closed for replies.
Correct answer MatHayward

The name of the release needs to be at least 5 characters long. The release file must be a JPG. 

1 reply

MatHayward
Community Manager
MatHaywardCommunity ManagerCorrect answer
Community Manager
April 28, 2023

The name of the release needs to be at least 5 characters long. The release file must be a JPG. 

Participant
April 28, 2023

Thanks for the reply! I will try to make the proper changes.